International Frequently Asked Questions
How do I arrange for an International Delivery?
To what countries outside the U.S. does Sports Express offer delivery?
What are the size and weight limits for international deliveries?
What kind of travel case will my golf clubs require?
Can I lock my bag/travel case?
What items can I NOT pack?
What is the difference between International Priority and International Economy Service?
Does Sports Express offer insurance coverage on International Shipments?
How do I arrange for an International Delivery?
To arrange for an International Delivery, please call 800.357.4174 (from outside the U.S. or Canada use +1-970-247-3048) and ask for the International Desk. Unfortunately, International Deliveries cannot be arranged online at this time.
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To what countries outside the U.S. does Sports Express offer delivery?
Currently international deliveries are available to and from the U.S., Canada, England, Ireland, Scotland, Wales, France, Switzerland and the Caribbean. Sports Express is constantly expanding the list of international destinations it serves, so if the destination you want is not listed here, please call Sports Express at 800.357.4174 and ask for the International Desk.
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What are the size and weight limits for international deliveries?
Sports Express may be able to take any size. If the package is more than 150 lbs. or if the Length +(2 x Width) +(2 x Height) is greater than 130 inches please call Sports Express for a quote.
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What kind of travel case will my golf clubs require?
To insure golf clubs against damage, Sports Express requires the use of a hard-sided golf travel case OR a ClubGlove® brand travel case for all international golf club deliveries. Golf clubs sent in other types of travel cases are not eligible for damage insurance.
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Can I lock my bag/travel case?
For international deliveries, cases must remain unlocked. Customs will need to inspect the contents of each case. You may use a zip or wire tie to keep the case closed until the inspection.
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What items can I NOT pack?
Because of restrictions imposed by customs, certain items cannot be in your bags, including prescription and NON-prescription medication. If you believe you may have a restricted item, please contact a Travel Concierge at 800.357.4174 (or, when dialing internationally, 1-970-247-3048).
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What is the difference between International Priority and International Economy Service?
Sports Express delivery services vary depending on the location bags are coming from and delivering to. Sports Express offers both Economy and Priority delivery options to most destinations. Priority service is an expedited service and does not require as many days in transit. Generally speaking, Economy could be as much as 7 business days and Priority as much as 5 business days. When booking your order, you will be advised of the exact transit time guarantee. Early deliveries may occur using either service, depending on customs clearance time. Please consult the Sports Express International Desk for exact guarantees for your delivery needs.
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Does Sports Express offer insurance coverage on International Shipments?
Sports Express offers $500.00 in free insurance for each item. Additional insurance is available for $1.50 per $100.00 of coverage. For most international destinations items can be insured up to $2500.00. Shipments from Canada destined to countries other than the U.S., Puerto Rico and the U.S. Virgin Islands, maximum insurance allowed per item is USD $1,700 or approximately CAN $1,895. For the safe delivery of your items, Sports Express requires that you use a Sports Express-approved travel case for your items. Sports Express does not accept liability for damage that occurs in cases that are not Sports Express-approved. If you have any questions regarding travel cases or how to pack your sports equipment, please contact a Sports Express Travel Concierge at 800.357.4174.
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